IT Support Technician (Local to Minnesota - 100% onsite)
Job Title:
IT Support TechnicianDuration:
6 months contract to startLocation:
Onsite (Plymouth, MN) Position SummaryThe Senior IT Site Technician is responsible for providing end user and Corporate IT support in the following areas:
software/hardware peripherals, network, telephony, data communication technologies, servers and workstation configuration.
Assists with troubleshooting client/server environments.
Implements company standard infrastructure and provide support for system upgrades and migrations.
Supports IT site leaders/managers in delivering technical services and solutions to assigned facility.
Provides primary and/or secondary support for site specific business applications.
The Senior IT Site Technician has increased autonomy to work directly with vendors; researches and delivers best practices and solutions; and serves in leadership roles with various projects.
Duties60% End User Technical Support (Skilled) Provides support for PCs, telephone system, printers, copiers, network and all other IT equipment (a basic understanding of networking and IP Telephony is required).
Provides support for facility security systems including security cameras and badge access software/hardware.
Provides full frontline support along with full rights to System Center Configuration Manager (SCCM) and participates in building images.
Provides support for all facility audio/visual equipment.
Audits infrastructure security including operating system, security patches, and virus defense.
Remediates missing system patches and updates.
Responds and logs Service Desk tickets, providing phone and hands-on support to company s employees.
Processes Service Desk tickets requesting new access/equipment for customers in accordance with Service Desk policies.
Facilitates system hardware installations/relocations as required utilizing company s approved installation methods.
35% Infrastructure Support Creates folders, passwords, and user accounts through Active Directory Orders equipment and desktop peripherals Supports backend processes (Verify backups, making folders, active directory maintenance) Increased participation in upgrade processes(i.
e.
server software) - patching process (PCs and Servers) Provides support for account administration and auditing for user accounts in active directory, Exchange, AS400, and various other applications.
5% Project Management Researches and presents new hardware/software solutions.
Works under more autonomy, less direct supervision.
Develops effective relationships with Site users and Corporate IT partners.
Starts to take on projects and some ownership Required Experience Tech/Associate's Degree required or 6
years of experience Minimum of 3-5 years experience with IT Helpdesk/Service Desk.
1-2 years of experience with Server (backups, applications).
Basic networking and telephony.
experience More advanced troubleshooting skills (Desktop, Server).
Vendor experience and partnership.
Lean manufacturing experience and knowledge preferred.
Basic project management experience preferred.
IT Support Technician (Local to Minnesota - 100% onsite) Recommended Skills Administration Auditing Backend Client Server Models Help Desk Infrastructure Management Apply to this job.
Think you're the perfect candidate? Apply on company site Estimated Salary: $20 to $28 per hour based on qualifications.
IT Support TechnicianDuration:
6 months contract to startLocation:
Onsite (Plymouth, MN) Position SummaryThe Senior IT Site Technician is responsible for providing end user and Corporate IT support in the following areas:
software/hardware peripherals, network, telephony, data communication technologies, servers and workstation configuration.
Assists with troubleshooting client/server environments.
Implements company standard infrastructure and provide support for system upgrades and migrations.
Supports IT site leaders/managers in delivering technical services and solutions to assigned facility.
Provides primary and/or secondary support for site specific business applications.
The Senior IT Site Technician has increased autonomy to work directly with vendors; researches and delivers best practices and solutions; and serves in leadership roles with various projects.
Duties60% End User Technical Support (Skilled) Provides support for PCs, telephone system, printers, copiers, network and all other IT equipment (a basic understanding of networking and IP Telephony is required).
Provides support for facility security systems including security cameras and badge access software/hardware.
Provides full frontline support along with full rights to System Center Configuration Manager (SCCM) and participates in building images.
Provides support for all facility audio/visual equipment.
Audits infrastructure security including operating system, security patches, and virus defense.
Remediates missing system patches and updates.
Responds and logs Service Desk tickets, providing phone and hands-on support to company s employees.
Processes Service Desk tickets requesting new access/equipment for customers in accordance with Service Desk policies.
Facilitates system hardware installations/relocations as required utilizing company s approved installation methods.
35% Infrastructure Support Creates folders, passwords, and user accounts through Active Directory Orders equipment and desktop peripherals Supports backend processes (Verify backups, making folders, active directory maintenance) Increased participation in upgrade processes(i.
e.
server software) - patching process (PCs and Servers) Provides support for account administration and auditing for user accounts in active directory, Exchange, AS400, and various other applications.
5% Project Management Researches and presents new hardware/software solutions.
Works under more autonomy, less direct supervision.
Develops effective relationships with Site users and Corporate IT partners.
Starts to take on projects and some ownership Required Experience Tech/Associate's Degree required or 6
years of experience Minimum of 3-5 years experience with IT Helpdesk/Service Desk.
1-2 years of experience with Server (backups, applications).
Basic networking and telephony.
experience More advanced troubleshooting skills (Desktop, Server).
Vendor experience and partnership.
Lean manufacturing experience and knowledge preferred.
Basic project management experience preferred.
IT Support Technician (Local to Minnesota - 100% onsite) Recommended Skills Administration Auditing Backend Client Server Models Help Desk Infrastructure Management Apply to this job.
Think you're the perfect candidate? Apply on company site Estimated Salary: $20 to $28 per hour based on qualifications.
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